Please find the following information to assist existing Homesafe Customers
Insurance
To assist with providing your insurance information to Homesafe, please email (or ask your Insurance Company to email) a copy of your Certificate of Currency to insurance@homesafe.com.au.
You can also click the following link to submit the information with your insurance to Homesafe – click here for an online portal
Before sending, please check that you can see Homesafe Solutions Pty Ltd noted on the document, before forwarding.
Questions regarding the sale of your home or the Buy-Back of the Homesafe Sale Interest
If you are considering the sale of your home, please click on this link to submit an enquiry to our Completions Team – for the sale process please click here
If you are considering a Buy-Back of the Homesafe Sale Interest, please click on this link to submit an enquiry to our Completions Team – for the buy-back process please click here
If you have any general questions regarding the sale process for your home or the Buy-Back option under your Homesafe Contract, please send an email to completions@homesafe.com.au
The process regarding renting your home (or where persons other than the homeowner reside in the home) in accordance with the terms of your Homesafe Contract
If you are considering renting your home or providing for non-homeowners to reside permanently in your home, please click on this link to submit an enquiry to our Team – renting/leasing your home.
Notification of the passing of a Homesafe Customer or Estate Advice
If you wish to provide advice to Homesafe of the passing of a Homesafe Customer, please click on the link here – notification form
For all other enquiries, please contact completions@homesafe.com.au or call 1300 307 059
For information about how we manage your personal information, please click here.
