Existing Customers

Request a copy of your Homesafe Contract

Your Solicitor retained a copy of the signed Homesafe Contract when you received your funds, so we encourage you to ask their office first. If you cannot reach your Solicitor, or they no longer hold a copy, you can use this form to ask our Team for a copy of the contract and associated documents.

Prefer to talk? 1300 307 059 completions@homesafe.com.au

A production fee of $55.00 (AUD) applies.

Payment is not taken on this website. Sending this form is a request only: it does not authorise the release of any document. For privacy reasons, our Team must independently verify your identity and your authority before anything is released, and will contact you about the secure verification steps and payment arrangements.

Homesafe is not able to provide a copy of the Homesafe Contract to any person other than the Customer or their legal representative.

Fields marked * are required. Please do not send identity documents, dates of birth or copies of legal authorities here; our Team will advise you of the secure verification steps.

About you

Your name

Which statement applies to you?

Copies can only be provided to the Customer or their legal representative.

I am the Homesafe CustomerI am the Customer's legal representative

Homesafe Customer or Contract number (optional)

For example LD0000123. It appears on emails and at the top of letters from Homesafe. It is fine to leave this blank.

Your email address

We will send an acknowledgement here. If it does not match our records, we may contact the Customer directly.

Your mobile number

Home phone for the property (optional)

The property

The home where the Homesafe Contract is in place.

Street address

Suburb

State

Postcode

The documents you are requesting

Which documents would you like?

A copy of the signed Homesafe ContractAssociated documents relating to the Homesafe Contract

How would you prefer to receive them?

Your preference is subject to verification and to the documents being available. Our Team will confirm how they can be provided.

By emailBy post

Any message for Homesafe? (optional)

Fee and verification

Please read and tick both statements.

I understand a production fee of $55.00 (AUD) applies to this request, and that Homesafe's Team will advise me how to pay it. No payment is taken on this website.

I understand Homesafe must independently verify my identity and my authority before any document is released, that documents can only be provided to the Customer or their legal representative, and that ticking this box and the role I have selected are not proof of either.

Submitting this form is a request only. It does not authorise the release of any document, and no documents are sent automatically. Due to privacy regulations, Homesafe is not permitted to disclose specific information about a Homesafe Contract to a third party, so we may need to speak with the Homesafe Customer directly.

Your details are handled in line with our Privacy Policy.